Refund policy

Return Policy

At Chiare, customer satisfaction is our priority. That’s why we offer the option to return items within 7 days of receiving your order.

Returns are accepted only in the following cases:

The item arrived damaged

You received the wrong product

There is a manufacturing defect

❌ Returns based on incorrect sizing, change of preference, or “I no longer want it” are not accepted, due to the nature of dropshipping and international shipping.

To request a return, please contact us to receive a return label.

Order & delivery

📦 Shipping

At Chiare, we work with our chosen supplier to offer you a seamless shopping experience. Once you place an order, it is automatically forwarded to our supplier, who ships the product directly to your address.

✅ You will always receive a tracking link to track your order. 🚚 Most orders are delivered within 7 to 14 business days, depending on the product and availability.

🔁 Return policy

Customer satisfaction is important to us at Chiare. That is why we offer the option to return items within 7 days of receiving your order.

Returns are only accepted in the following cases:

The item arrived damaged.

You received the wrong product.

There is a manufacturing defect.

❌ Returns based on incorrect size, change of preference, or “I don't want it anymore” are not accepted due to the nature of dropshipping and international shipping.

Please contact us to request a return label.

🤝 Our role

As a webshop, we work with an external supplier, which means that both shipping and returns are handled entirely through their logistics network.